The e-shop

The use of the webpages and services provided to the user, from the website owned by Melagrana, based at Adamantas Milo, PC 84800, in Greece presupposes your unconditional agreement with the Privacy Policy of the website.

Make sure you agree to the following terms and conditions because your further use and browsing of the above website implies your express and unreserved consent and agreement to them.

General terms

The company, with the main goal of serving its customers, makes every possible effort so that its customers are happy. The creation of this particular e-shop is aimed at seeing our products in any corner of Greece and abroad.

The user of the website acknowledges that he has read these terms, agrees with them and undertakes to comply with them.

It is our obligation that the customer is insured and always informed. That is why he must be familiar with the following:

A. Protection of Personal Data

During the processing of your order, you will be asked to provide your personal information such as your name, email, mobile phone, as well as information about the processing of your order.

This data is only used for purposes related to transactions with you and may not be used by any third party.

Register / Delete Data

During registration, you are asked for a username and a password, which are strictly personal. You are allowed to change the secret code and you are solely responsible for its leakage.

Our online store in no way discloses or makes public your personal data and information.

At any time, the user reserves the right to send an informative message via email to melagrana.milos@gmail.comin order to request the deletion of his personal data.

B. Security

All payments made using a card are processed throug Paypal electronic payment platform and uses TLS 1.2 encryption with 128-bit encryption protocol (Secure Sockets Layer – SSL). Encryption is a way of encoding information until it reaches its intended recipient, who will be able to decode it using the appropriate key.

C. The Item for Sale

The features of the products sold are available and can be accessed by searching the respective product name.

All prices mentioned in the products available through “Melagrana Milos” include VAT of 24%. “Melagrana Milos” reserves the right to change the prices of the services sold without prior notice.

D. Consumer Protection

Placing an order through the e-shop constitutes a distance sales contract regulated by the legislative framework of Law 2251/1994, as amended. It constitutes a binding offer to purchase the services in question at the total price indicated when submitting the order, as it includes VAT, as well as any discounts to which you are entitled as a visitor/customer.

Those who are legally competent according to the articles of the Greek Civil Code can place a valid order through the e-shop.

That is, those who have completed the eighteenth year of their age and do not have judicial support in terms of entering into a contract of sale.

E. Order Submission

Your order is completed upon its acceptance by “Melagrana Milos” by sending an email to your email address. In case you do not receive a confirmation message of your order, please contact “Melagrana Milos” at the address in order to request the successful completion of the submission of your order.

F. Cancellation of Order

For any cancellation or change of the order (in whole or in part) you should send an email to or call +30 2287023351. This possibility is given to you, strictly, for two hours after placing the order. After this point it is not possible to cancel and you can now return and change your order once you have received it..

G. Payment for Products

Payment through Bank Account

You can deposit the price of your product to the following accounts of our company:

Alpha Bank: GR 790 1409 1809 1800 2330 0010 40 (Μelagrana Collection)

The customer will bear all bank transaction fees.

As soon as you make the deposit, you must definitely inform us by calling us at +30 2287023351 or by sending us an e-mail (

The deposit must be made within two (2) working days from the day of the order. If the corresponding amount is not deposited within this period, your order will be cancelled.

Credit card

By choosing to pay with your credit or debit card, you will be taken to Viva Wallet’s Pay Center service, which offers you the most secure way of paying with your card. No personal information (including your card details) is stored in “Melagrana Milo”.


By choosing to pay via Paypal you will be transferred to the world-renowned website for the security of its transactions. You can pay either without an account using your credit/debit card or through your Paypal account. No personal information (including your card details) is stored in “Melagrana Milo”.

Pay on delivery

Payment for the order is made upon delivery of the product(s). It is only valid for shipments within Greece and the additional cost amounts to €3.10. Payment is made upon receipt of your parcel by the courier company we work with.
In case of refusal to receive the order, it will not be possible to pay by cash on delivery in a subsequent order.

H. Governing Law and Other Terms

“Melagrana Milo” reserves the right to renew and modify the conditions, which will be effective from the date of posting in the online store.

The present conditions are compatible with the applicable Greek law while the users recognize the right of the company to change provisions of the conditions.